Brainy Bears LLC (“Brainy Bears,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit mybrainybears.com or place an order with us.
Information We Collect
Information you provide. When you place an order, contact us, or sign up for updates, we may collect your name, email address, shipping and billing address, phone number, and order details.
Payment information. Payments are processed by our e-commerce provider, Shopify. We do not collect or store full payment card numbers on our own servers.
Information collected automatically. When you use the site, we and our analytics providers may automatically collect device and usage information — such as your IP address, browser type, pages viewed, and referring links — using cookies and similar technologies.
How We Use Your Information
- Process, fulfill, and deliver your orders.
- Communicate with you about orders and customer service.
- Send updates or marketing where you have asked to hear from us.
- Operate, improve, and secure our site.
- Comply with our legal obligations.
How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate — for example, Shopify (checkout and payments), Google Analytics (site analytics), shipping carriers, and email providers.
- Legal and safety — when required by law or to protect our rights, customers, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
Cookies & Analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. We use Google Analytics; you can opt out using the Google Analytics opt-out browser add-on, and you can control or clear cookies through your browser settings.
Children's Privacy
Brainy Bears products are made for children but are sold to and purchased by adults. This site is directed to adults age 18 and older, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will delete it.
Your Choices & Rights
You can unsubscribe from marketing emails at any time using the link in those emails. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain sharing. To make a request, email us at hello@mybrainybears.com.
Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our site may link to third-party websites or services that we do not control. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Your continued use of the site means you accept the updated policy.
Contact Us
Questions about this policy? Contact us at hello@mybrainybears.com or Brainy Bears LLC, PO Box 11543, St. Louis, MO 63105.